Last Updated: 21 August 2026

Welcome to the website of Pareca Engineering Solutions (Pty) Ltd (“Pareca Engineering Solutions”, “we”, “us” or “our”).

These Terms and Conditions govern your use of our website, the purchase of products through our online shop, and your interaction with our electrical services.

By accessing or using this website, submitting an enquiry, booking a service or purchasing a product, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use this website or purchase products or services through it.

  1. Company Information

Pareca Engineering Solutions (Pty) Ltd

Physical Address: 10136 Lenting, Ga-Mphahlele, South Africa

Telephone: 079 979 1027 / 065 729 7514

WhatsApp: 065 729 7514

Email: sales@parecaengineering.co.za

Pareca Engineering Solutions provides electrical engineering, installation, maintenance, fault-finding, compliance-related services and selected electrical products to customers in Polokwane and surrounding areas.

  1. Website Use

You may use this website for lawful purposes only.

You agree not to:

  • Use the website for fraudulent, unlawful or unauthorised purposes.
  • Attempt to gain unauthorised access to our website, systems or accounts.
  • Interfere with the operation or security of the website.
  • Copy, reproduce or distribute website content without permission.
  • Submit false, misleading or fraudulent information.
  • Use the website in a way that may damage our business, reputation or systems.

We reserve the right to suspend or restrict access to the website where we reasonably believe that it is being misused.

  1. Electrical Services

Pareca Engineering Solutions provides electrical services based on the requirements of each customer and property.

Services may include:

  • Electrical installations.
  • Electrical fault finding.
  • DB board installation and upgrades.
  • Electrical inspections and testing.
  • Certificate of Compliance-related services.
  • Electrical maintenance.
  • Residential electrical services.
  • Smart-home electrical solutions.

Service availability may depend on location, site conditions, the nature of the work and our availability.

A quotation may be required before work begins.

  1. Quotations and Estimates

Where a quotation is provided, it will describe the services or products covered by the quotation and, where applicable, the associated costs.

Unless otherwise stated, quotations may be subject to:

  • Site inspection.
  • Confirmation of measurements and specifications.
  • Availability of products or components.
  • Discovery of additional work or defects.
  • Changes requested by the customer.

Where additional work or costs become necessary, we will communicate the additional requirements and obtain the customer’s approval before proceeding, where reasonably practicable.

A quotation does not automatically constitute acceptance of an order until confirmed by Pareca Engineering Solutions.

  1. Service Bookings

Customers may request an electrical service through the website, telephone, WhatsApp or other available communication channels.

Submitting a booking request does not necessarily mean that the booking has been confirmed.

A booking will be regarded as confirmed once Pareca Engineering Solutions has communicated confirmation to the customer.

Service dates and times may change due to emergencies, weather conditions, product availability, access to the property, unforeseen site conditions or other circumstances beyond our reasonable control.

  1. Customer Responsibilities for Electrical Services

Customers must provide accurate information regarding the property, electrical system and required work.

Customers are responsible for ensuring that Pareca Engineering Solutions and its authorised personnel can safely access the relevant areas of the property.

Customers must inform us of any known hazards, restricted areas, previous electrical work or other circumstances that may affect the safety or performance of the work.

Where work requires access to areas controlled by a third party, the customer is responsible for obtaining the necessary permission.

  1. Electrical Safety

Electrical installations, repairs and modifications must be carried out with appropriate regard for safety and applicable South African requirements.

Customers must not attempt to interfere with, modify or repair electrical work carried out by Pareca Engineering Solutions where doing so may create a safety risk or affect the integrity of the installation.

Where an electrical fault presents an immediate danger, customers should avoid contact with the affected equipment or installation and seek appropriate professional assistance.

  1. Certificate of Compliance (COC)

Where a Certificate of Compliance inspection or certification service is requested, the electrical installation will be assessed in accordance with the applicable requirements and scope of the inspection.

A COC will only be issued where the installation satisfies the applicable requirements and the necessary inspection and testing have been completed.

Where defects or non-compliant work are identified, additional remedial work may be required before certification can be issued.

Payment for an inspection does not guarantee that a COC will be issued.

  1. Online Shop

The website may offer electrical products including, but not limited to:

  • Lighting products.
  • Electrical cables and accessories.
  • Smart-home products.
  • Solar products.
  • DB components.
  • Electrical accessories.

Product descriptions, images, specifications, prices, variants and availability are provided for information and purchasing purposes.

We make reasonable efforts to ensure that product information is accurate. However, product specifications, packaging, appearance and availability may change from time to time.

  1. Product Prices

All prices displayed on the website are subject to change without prior notice.

The price applicable to an order will generally be the price displayed at the time the order is placed, subject to correction of obvious pricing errors and applicable law.

Where delivery charges or other applicable costs are not included in the displayed product price, these will be communicated during the ordering process.

  1. Product Availability

Products are subject to availability.

If a product becomes unavailable after an order has been placed, we will contact the customer regarding the available options.

Where appropriate, the customer may be offered an alternative product, a revised delivery date or a refund.

  1. Orders

An online order constitutes a request to purchase the selected product.

Pareca Engineering Solutions reserves the right to verify an order before accepting it.

We may decline or cancel an order where:

  • The product is unavailable.
  • There is an obvious pricing or product-description error.
  • Payment cannot be successfully processed.
  • We reasonably suspect fraudulent activity.
  • The requested delivery cannot reasonably be completed.
  • The customer has provided materially incorrect information.

Where payment has already been made for an order that we cancel, the applicable amount will be refunded in accordance with our Refund Policy and applicable law.

  1. Payment

Payment methods available through the website will be displayed during the checkout process.

Customers are responsible for ensuring that payment information provided is accurate.

Orders may only be processed once the required payment has been successfully received or otherwise authorised.

  1. Delivery

We provide delivery options to Polokwane and surrounding areas, subject to availability.

Courier delivery may be available for other areas within South Africa depending on the product and delivery requirements.

Delivery charges may depend on:

  • Delivery destination.
  • Parcel size.
  • Parcel weight.
  • Courier rates.
  • Product type.
  • Applicable promotions.

Estimated delivery is approximately 2–5 business days, subject to product availability, payment confirmation, destination and courier performance.

Delivery estimates are not guaranteed delivery dates.

  1. Collection

Where local collection is offered, customers will be notified when the order is ready for collection.

Customers must provide the relevant order information and identification where reasonably required.

Products should be inspected upon collection where possible.

  1. Risk and Delivery

Customers are responsible for providing accurate delivery information.

Pareca Engineering Solutions will not be responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

Where an independent courier is used, delivery may also be affected by circumstances outside our reasonable control.

Nothing in these Terms and Conditions limits any rights the customer may have under applicable South African consumer law.

  1. Returns, Exchanges and Refunds

Returns, exchanges and refunds are handled in accordance with our Refund & Returns Policy, as well as applicable South African consumer protection legislation.

Customers should review the Refund & Returns Policy before placing an order.

  1. Product Warranty and Defects

Where a product is supplied with a manufacturer’s warranty, the applicable manufacturer’s warranty terms may apply.

Customers must notify us as soon as reasonably possible if a product appears to be defective, damaged or incorrect.

Nothing in these Terms and Conditions is intended to remove or limit any statutory consumer rights relating to defective goods, quality, suitability or other protections provided by applicable law.

  1. Product Installation

Unless specifically stated otherwise, purchasing an electrical product does not automatically include installation.

Customers should use an appropriately qualified electrical professional where installation requires professional electrical work.

Pareca Engineering Solutions may offer installation services separately, subject to quotation and availability.

  1. Intellectual Property

All content on this website, including text, graphics, logos, photographs, icons, layouts, designs and other material, belongs to Pareca Engineering Solutions or its respective licensors unless otherwise stated.

You may not reproduce, modify, distribute, publish or commercially exploit our website content without our prior written permission.

  1. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, courier services, social media platforms or other external services.

We do not control third-party websites or services and are not responsible for their content, availability, policies or practices.

Customers should review the applicable third-party terms and policies where appropriate.

  1. Website Availability

We aim to keep the website available and operating properly, but we do not guarantee that the website will always be available, uninterrupted or free from technical errors.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security measures or circumstances outside our reasonable control.

  1. Limitation of Liability

To the extent permitted by applicable law, Pareca Engineering Solutions will not be liable for losses arising solely from circumstances beyond our reasonable control.

Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by South African law.

Nothing in these Terms and Conditions limits a consumer’s rights under applicable consumer protection legislation.

  1. Privacy

Personal information submitted through the website may be processed for purposes including:

  • Processing orders.
  • Providing quotations.
  • Booking electrical services.
  • Communicating with customers.
  • Processing payments.
  • Arranging deliveries.
  • Providing customer support.
  • Improving our products and services.

Please refer to our Privacy Policy for further information regarding the processing and protection of personal information.

  1. Complaints

If you have a complaint regarding a product, service, order or website transaction, please contact us:

Email: sales@parecaengineering.co.za
WhatsApp: 065 729 7514
Telephone: 079 979 1027 / 065 729 7514

We will make reasonable efforts to investigate and resolve complaints.

  1. Changes to These Terms

Pareca Engineering Solutions may update these Terms and Conditions from time to time.

The latest version will be published on this website with the applicable update date.

Continued use of the website after changes have been published may constitute acceptance of the updated Terms and Conditions, subject to applicable law.

  1. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any dispute will be handled in accordance with applicable South African law and the consumer protection rights available to the customer.

  1. Contact Us

For questions about these Terms and Conditions, please contact:

Pareca Engineering Solutions (Pty) Ltd

10136 Lenting, Ga-Mphahlele, South Africa

079 979 1027
065 729 7514

sales@parecaengineering.co.za